Support and Hosting Services 

Open Elms offers a wide variety of support and hosting services allowing you hassle-free e-learning implementation. Our service is equally suited from an SME to Enterpise contract at very competitive prices.

Support

Standard Support Services enables us to guide you in implementing the Open Elms system onto your own company intranet. This includes 24 hour telephone/email support with issues such as:

• Installation
• Integration with data systems (Active Directory, PeopleSoft, SAP etc.)
• Setup of company data
• Version control and upgrades
• Jackdaw - create your own 3-D training course

Further information about support can be found at or. Note this is a pre-support service and as such should only be used for general user discussion and feedback.

Hosting

Standard Hosting Service includes everything you need to run the Open Elms system on the internet - with your own branded online login and Open Elms application hosted on our SSL secure web servers. This includes

• Full access to Open Elms over the web
• Company set up on web servers (no installation necessary)
• Company login page
• Uploading courses

 

Course Creation

e-learning course creation and customisation (charged from £300 GBP or $450 USD per page) are offered through our development partners who are experts at producing Jackdaw e-learning content, compliant with the SCORM v1.2 e-learning standard. For further details see the section on e-learning course development.

Jackdaw can be used to freely create and disctribute in-house training as well as selling the content to the open market on the Jackdaw AppStore. If you are an e-learning development company then you can also develop courses for third party clients free of any restrictions or Jackdaw/Open Elms branding. See details on our Approved Developer programme.

Training

On site training for users of the Open Elms Learning Management System or the Jackdaw e-learning authorware sofware can also be obtained.

If you are currently unsure as to whether Open Elms is suitable for you, contact us and we can import the course for you in our online system. You can then judge the system for yourself.

Email us or Call us for more details below